# TERMS OF SERVICE **amawish.com / amawish.io** **Last Updated:** March 23, 2026 --- ## 1. Introduction and Acceptance of Terms Welcome to AmaWish (the "Service"), operated by WOMBAT DOO, a limited liability company organized under the laws of Montenegro, with its registered office at Mediteranska 59-3, Budva, Montenegro (Registration No. 5-1076815/002, PIB: 03486923) ("Company", "we", "us", or "our"). The Service is accessible at amawish.com and amawish.io (collectively, the "Website"). You may create an account before making a purchase, but you cannot use the paid generation functionality of the Service unless and until you purchase Sparkles and actively accept these Terms and our Privacy Policy during checkout. At checkout, you must also actively confirm that you are at least eighteen (18) years old before completing a Sparkles purchase. Certain generation-related inputs are processed only when you submit a generation request through the Service. By checking the acceptance box during checkout, confirming your age, purchasing Sparkles, and then accessing or using the Service, you ("User", "you", or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not purchase Sparkles or use the Service. We may modify these Terms only for valid reasons, including to reflect changes to the Service, our technology, our AI Providers or other third-party dependencies, applicable law, regulatory requirements, security or fraud-prevention needs, or our business operations. We will notify you of material changes by email (to the address associated with your account) and by posting the updated Terms on the Website with the revised "Last Updated" date. Material changes will become effective no earlier than fourteen (14) days after the notification is sent, unless the change is required to comply with applicable law, a court order, or urgent security, fraud-prevention, or abuse-prevention needs, in which case it may take effect immediately. If a material change is reasonably likely to adversely affect your access to, or use of, previously purchased Sparkles or a core paid feature, you may stop using the Service before the effective date and, where required by applicable law, request cancellation, a refund of unused Sparkles, or another remedy. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree with the revised Terms, you must stop using the Service before the effective date. We encourage you to review these Terms periodically. --- ## 2. Description of the Service AmaWish is an AI-powered greeting card and invitation generation platform. The Service allows Users to: (a) Provide information about the intended card recipient (name, date of birth, interests); (b) Optionally upload photographs to be incorporated into the card; (c) Receive AI-generated greeting text, imagery, and card designs; (d) Use AI and automated processing to generate and format outputs based on your inputs and selected settings; (e) Download, share, or otherwise use the generated greeting cards and invitations. The Service allows Users to create greeting cards and invitations for any lawful purpose, including personal, internal business, and commercial use. --- ## 3. Eligibility and User Accounts ### 3.1 Age Requirement You must be at least eighteen (18) years old to create an account, purchase Sparkles, or use the Service. At checkout, you must actively confirm that you satisfy this age requirement before completing a Sparkles purchase. We rely on the representations made by Users at the time of purchase. The Service is not directed to minors or to children under thirteen (13), and we do not knowingly seek to collect personal information directly from children under thirteen (13) through the Service. If we reasonably determine that an account belongs to a person under eighteen (18), we may immediately suspend access to the Service, block further purchases and generation attempts, and take appropriate steps regarding the account and associated data as required by applicable law. The treatment of unused Sparkles on underage accounts, including refund attempts and any cancellation of unused balances where permitted by law, is governed by Section 7.4(h). If we become aware that we have collected personal information from a child under thirteen (13) in circumstances governed by applicable child privacy law, we will take the steps required by that law, including restricting processing, deleting data where required, and contacting a parent or legal guardian where appropriate. ### 3.2 Account Registration You must create an account to use the Service. Account registration is available exclusively through third-party authentication providers (currently Google OAuth and Apple Sign In). When registering, you agree to provide accurate, current, and complete information, and to update such information as necessary. You are responsible for maintaining the security of the third-party accounts (Google, Apple) used to access the Service and for all activities that occur under your AmaWish account. You must notify us immediately at legal@amawish.com if you become aware of any unauthorized access to or use of your account. ### 3.3 Account Suspension and Termination We may suspend or terminate your account if we reasonably determine that you have violated these Terms, the Acceptable Use Policy, or applicable law, or if your continued use of the Service poses a security risk to the Service, other Users, or third parties. Except where immediate action is necessary (for example, to prevent ongoing harm, comply with a legal obligation, or address a serious Terms violation), we will provide you with at least seven (7) days' prior written notice via email, including the reason for suspension or termination. You may contact us at legal@amawish.com to request a review of any suspension or termination decision. You may delete your account at any time through the Service's account settings or by contacting us at legal@amawish.com. --- ## 4. User Content and Conduct ### 4.1 Your Content "User Content" means any text, photographs, images, recipient information, or other materials that you submit, upload, or provide to the Service. You retain all ownership rights in your User Content. By submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free, limited license to use, process, reproduce, modify (e.g., crop, resize, or reformat), and transmit your User Content solely for the purposes of operating the Service, providing technical support, and complying with applicable law. For clarity, generation-related inputs are processed only when you submit a generation request through the Service. The timing of transmission and processing may depend on the applicable product flow, your entitlement status, and technical settings within the Service. For the avoidance of doubt, this license does not permit us to use your User Content to train AI models. While we may securely store certain text inputs and recipient parameters to maintain your account history and operate the Service, we generally do not retain uploaded photographs or final Generated Content after processing is complete, except as reasonably necessary for temporary processing, security, support, legal compliance, or dispute resolution. We do not operate public user galleries, public showcases, or public share pages for user-generated cards. Our limited license to process visual materials ends when generation is completed, subject to the foregoing limited purposes. ### 4.2 Recipient Data and Third-Party Personal Information By submitting information about a card recipient (such as their name, date of birth, interests, or photograph), you represent and warrant that: (a) You have a lawful basis to share such information with us and with our AI Providers (as described in Section 5.1), including by having obtained any necessary consent from the recipient (or, where the recipient is a minor, from the recipient's parent or legal guardian); (b) You have informed the recipient (or their parent or legal guardian, as applicable) that their personal data, including their photograph if uploaded, will be processed by third-party AI services for the purpose of generating a greeting card; (c) You will not upload photographs of public figures, celebrities, politicians, or other recognizable individuals without their explicit written consent. Upon our request, you must be able to provide proof of such consent; (d) You will not use the Service to create realistic depictions of real individuals in contexts that are misleading, non-consensual, or that could constitute deepfakes or synthetic media intended to deceive; (e) You will not upload photographs or personal data of a child under thirteen (13) unless you are the child's parent or legal guardian or are otherwise legally authorized to do so. ### 4.3 Additional Representations and Warranties By submitting any User Content, you further represent and warrant that: (a) You own or have obtained all necessary rights, licenses, consents, and permissions to use and authorize us to use your User Content as described in these Terms; (b) Your User Content does not infringe, misappropriate, or violate any third party's intellectual property rights, privacy rights, publicity rights, or any other legal rights; (c) All information you provide is accurate, and you have the legal authority to share such information; (d) Your User Content does not contain any material that is defamatory, obscene, threatening, or otherwise unlawful. ### 4.4 Prohibited Uses You agree not to use the Service to: (a) Generate, upload, or distribute content that is sexually explicit, pornographic, or otherwise not safe for work ("NSFW"); (b) Create content that infringes upon or misappropriates any intellectual property rights of any third party, including but not limited to copyrighted characters, trademarks, logos, or branded content; (c) Generate content that promotes hatred, violence, discrimination, harassment, or illegal activities; (d) Attempt to circumvent, disable, or otherwise interfere with any content filtering, safety features, or security measures of the Service; (e) Use automated systems (bots, scrapers, or similar tools) to access the Service without our prior written consent; (f) Reverse engineer, decompile, or disassemble any aspect of the Service; (g) Impersonate any person or entity, or misrepresent your affiliation with any person or entity; (h) Use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use of the Service; (i) Use the Service, its outputs, or any data obtained through it to train, fine-tune, distill, or otherwise develop any machine learning model, artificial intelligence system, or dataset, without our prior written consent; (j) Engage in any conduct prohibited by Section 4.2(d) (prohibition on deepfakes and non-consensual synthetic media). ### 4.5 Content Moderation We use automated and provider-level safeguards designed to support compliance with these Terms, the Acceptable Use Policy, applicable law, and third-party rights. However, no moderation or filtering system is perfect. You acknowledge that you are ultimately responsible for the content you create and share using the Service. Because certain outputs may no longer remain available within our systems after delivery, our moderation tools and remedies are primarily prospective and account-based. Where we reasonably believe that a request, input, account, or use of the Service violates these Terms, the Acceptable Use Policy, applicable law, or third-party rights, we may block or refuse a generation request, restrict features, request supporting information, suspend or terminate an account, or take other reasonable action permitted by law. We may not be able to review, retrieve, or remove content that is no longer available within our systems or that has already been downloaded, exported, printed, or otherwise distributed outside the Service. --- ## 5. AI-Generated Content ### 5.1 Use of Third-Party AI Services The Service utilizes artificial intelligence models and related services provided by one or more third-party providers ("AI Providers") to generate text and images. By using the Service, you acknowledge and agree that: (a) relevant User Content (including text inputs and uploaded photographs) may be transmitted to and processed by AI Providers for the purpose of generating your greeting cards; (b) the processing of your data by AI Providers is subject to our Privacy Policy and to applicable contractual and legal controls; (c) limited provider-side retention or further processing may still occur for abuse prevention, safety, security, or legal compliance purposes; ### 5.2 Nature of AI-Generated Output Content generated by AI ("Generated Content") is produced algorithmically and may contain inaccuracies, errors, unexpected elements, or artifacts. The Service may use AI and automated processing to generate and format outputs based on your inputs and selected settings. We make no warranty or guarantee as to the accuracy, completeness, reliability, or appropriateness of any Generated Content. You are solely responsible for reviewing all Generated Content before use. ### 5.3 Ownership and Use of Generated Content Subject to your compliance with these Terms, our Acceptable Use Policy, and applicable law, you may use the Generated Content created for you for any lawful purpose, including commercial purposes. However, you acknowledge that: (a) Due to the nature of AI technology, other Users may receive similar or identical outputs; (b) We make no representations that Generated Content is unique or exclusive to you; (c) Intellectual property rights in AI-generated works may be uncertain or evolving under applicable law in various jurisdictions. We do not guarantee that Generated Content will qualify for copyright protection in any jurisdiction; (d) Your right to use Generated Content does not extend to any underlying AI models, algorithms, or technology used to produce it; (e) Our permission for lawful commercial use of Generated Content means only that, as between you and us, these Terms do not prohibit such use. It does not constitute legal advice or a representation, warranty, or guarantee that any Generated Content is non-infringing, cleared for use, free of third-party rights claims, or suitable for any particular commercial, advertising, marketing, or public-facing purpose; (f) AI Transparency: Generated Content may include disclosures or provenance-related markers where required by applicable law or applied by us for compliance purposes. To the extent such disclosures are legally required or applied by us for compliance purposes, you agree not to intentionally remove, obscure, or alter them. --- ## 6. Data Practices and Third-Party Services ### 6.1 Storage Practices We store your text inputs and account data to provide the Service. Certain generation-related inputs are processed when you submit a generation request through the Service. We generally do not persistently retain final Generated Content or uploaded photographs after processing is complete. Availability of generated outputs after delivery may depend on the applicable product flow and technical configuration, and previously delivered outputs may not always remain re-accessible. Certain locally stored service data or preferences may be affected by browser/device settings. Temporary technical copies of User Content may exist as reasonably necessary for processing, security, troubleshooting, support, legal compliance, or dispute resolution and are handled in the ordinary course. ### 6.2 Third-Party Service Providers To operate the Service, we engage third-party service providers in the following categories: (a) Hosting and infrastructure providers — for serving the Website and maintaining uptime; (b) Authentication providers (Google, Apple) — for managing User account registration and login; (c) Application and data service providers — for Service functionality and operational data storage; (d) Analytics providers — for understanding how Users interact with the Service; (e) AI Providers — as described in Section 5.1; (f) Payment processor (Paddle) — for processing payments for Sparkles purchases. Paddle (Paddle.com Market Limited) acts as the Merchant of Record for all Sparkles transactions, meaning that Paddle is the entity that formally sells the Sparkles to you and handles applicable tax obligations. We do not directly collect, process, or store your payment card information; all payment data is handled by Paddle. For detailed information on how your personal data is collected, used, and shared, please refer to our Privacy Policy. ### 6.3 International Data Transfers Our third-party service providers may process data in jurisdictions outside of your country of residence, including the United States and the European Economic Area. Where required by applicable law, we ensure that appropriate safeguards are in place for such transfers. ### 6.4 Your Data Rights You may have rights under applicable data protection laws regarding your personal data. For information on how to exercise these rights, please refer to our Privacy Policy. All privacy inquiries, data subject requests, and regulatory correspondence may be directed to legal@amawish.com, and we will respond or route the request as required by applicable law. --- ## 7. Sparkles (Virtual Currency) and Payments ### 7.1 Sparkles The Service uses an internal virtual currency called "Sparkles" to access paid features. You acquire Sparkles by purchasing them through the Service. Sparkles are a digital entitlement to use certain features of the Service. Sparkles are not real currency, have no monetary value outside of the Service, and cannot be exchanged, transferred, sold, or gifted. Sparkles do not expire while your account remains active and in good standing, but unused Sparkles may be refunded, cancelled, or forfeited only in the circumstances described in these Terms. When you initiate a card generation attempt, the applicable number of Sparkles is deducted from your balance. If a request is blocked, fails, or is interrupted due to a technical error on the Service side before any image result is made available to you through the Service, the deducted Sparkles will be automatically re-credited or treated as not deducted. If a request is not completed or the result is not received due to a technical issue, interruption, or restriction on your side, while the Service otherwise operates as intended, the deducted Sparkles are treated as consumed and will not be re-credited, except where mandatory law requires otherwise. If any image result is made available to you through the Service for that attempt, those Sparkles are consumed for that attempt and are not refundable merely because the output is safety-limited, incomplete, stylistically unexpected, or aesthetically unsatisfactory, except where mandatory law requires otherwise. ### 7.2 Payment Processing All payments for Sparkles purchases are processed by Paddle, which acts as the Merchant of Record for all transactions. Accordingly, Paddle is the entity that sells Sparkles to you and with which the purchase contract for Sparkles is formed. WOMBAT DOO supplies the Service itself, including the card-generation functionality, your AmaWish account, and your ability to use Sparkles within the Service, all of which remain governed by these Terms. You may contact either us at legal@amawish.com or Paddle regarding refunds, billing disputes, or withdrawal/cancellation requests concerning Sparkles. Where you contact us, we will coordinate the technical processing of any approved refund through Paddle on your behalf. Nothing in this Section limits any mandatory statutory rights or remedies you may have against Paddle as Merchant of Record, against WOMBAT DOO as the supplier of the Service, or under applicable consumer law. ### 7.3 Sparkles Crediting, Use, Refund Requests, and Statutory Consumer Rights Sparkles are credited to your account immediately upon successful payment. (a) **Use of Sparkles.** Sparkles may be used only within the Service and only while your account remains active and in good standing. (b) **Deduction for card generation attempts.** The applicable number of Sparkles is deducted when you start a card generation attempt. (c) **Failed, blocked, or interrupted attempts.** If a generation attempt is blocked, fails, or is interrupted due to a technical error on the Service side before any image result is made available to you through the Service, the corresponding Sparkles will be automatically re-credited or treated as not deducted. (d) **Consumed Sparkles.** If a generation attempt is not completed or the result is not received due to a technical issue, interruption, or restriction on your side, while the Service otherwise operates as intended, the corresponding Sparkles are deemed consumed and will not be re-credited, except where mandatory law requires otherwise. If any image result is made available to you through the Service for a generation attempt, the corresponding Sparkles are deemed consumed for that attempt. (e) **Requests for refunds of unused Sparkles.** You may request a refund of unused Sparkles within fourteen (14) calendar days after the date of the relevant purchase by contacting us at legal@amawish.com or using the support route provided in your Paddle receipt. (f) **Refund amount and calculation.** Any refund of unused Sparkles will be limited to the portion of the purchase price corresponding to the unused Sparkles. If you have used some but not all Sparkles from a purchase, you may receive a partial refund for the unused portion, reduced proportionally to reflect the Sparkles already used. Where you have made multiple Sparkles purchases, Sparkles are treated as used in the order they were purchased (earliest first) for the purpose of determining how many unused Sparkles remain from each transaction. No refund will exceed the original purchase price of the affected transaction. (g) **Billing errors and unauthorized transactions.** In cases of verified technical billing errors, duplicate charges, or unauthorized fraudulent transactions, we will provide the refund or other remedy required by applicable law. (h) **Statutory withdrawal or cancellation rights where applicable.** For purposes of the Service, a paid card-generation supply begins when you instruct us to start a paid generation attempt and is completed when any image result for that attempt is first made available to you through the Service. If you are entitled under applicable law to a statutory withdrawal or cancellation right for a distance purchase of digital content, digital services, or a digital entitlement, and applicable law allows that right to be lost once supply or performance begins, we may request at checkout or immediately before a paid generation attempt your express consent to the immediate start of that paid generation attempt and your acknowledgment that the relevant withdrawal or cancellation right will be lost when the legally relevant supply or performance threshold is reached. Where applicable law requires it, we will confirm that request and acknowledgment on a durable medium. Unused Sparkles may remain refundable subject to Sections 7.3(e) through 7.3(i) and applicable law. (i) **Mandatory consumer rights preserved.** Nothing in these Terms limits any statutory withdrawal, cancellation, conformity, refund, chargeback, or other mandatory rights or remedies you may have under applicable law. Where mandatory law requires a different result from the rules in this Section, the mandatory law will control. ### 7.4 Account Violations, Inactivity, Underage Accounts, and Restoration (a) **Material violations of these Terms.** If we reasonably determine that you have materially violated these Terms, we may suspend or terminate your account in accordance with Section 3.3. (b) **Forfeiture for fraud, abuse, illegal activity, or other serious misconduct.** If the violation involves fraud, abuse of the payment system, unauthorized chargebacks, illegal activity, export-control or sanctions violations, circumvention of safety systems, repeated infringement, or other serious misconduct, any unused Sparkles may be cancelled without refund to the extent permitted by applicable law. (c) **Other violations.** If your account is suspended or terminated for a violation of these Terms that does not fall within Section 7.4(b), we will provide any refund or other remedy required by applicable law. Except where applicable law requires otherwise, we are not obliged to refund Sparkles that were already consumed before the suspension or termination. (d) **Inactivity-based account closure.** If your account remains inactive for more than twelve (12) consecutive months, we may begin an inactivity-based account closure process. We will send notice to your registered email address at least sixty (60), thirty (30), fifteen (15), and five (5) days before the planned closure date. Each notice will state your unused Sparkles balance and explain how to log in, use your Sparkles, or request a refund. (e) **Refund attempts before inactivity closure.** Before completing an inactivity-based account closure, we may attempt, where reasonably practicable and legally available, to refund unused Sparkles to the original payment method or another lawful refund method reasonably available to us or our Merchant of Record. If such refund cannot be completed and you do not respond to our notices, we may close the account and cancel the remaining unused Sparkles to the extent permitted by applicable law. (f) **Restoration after inactivity closure.** If your account is closed under Section 7.4(d), you may contact us at legal@amawish.com within ninety (90) days after the closure date to request restoration of the account and any unused Sparkles cancelled solely due to inactivity. If your request is verified, we will restore the account and the affected unused Sparkles, or provide another appropriate remedy, unless we are legally prohibited from doing so or restoration would reasonably compromise security, fraud-prevention, or abuse-prevention measures. Nothing in this paragraph limits any greater rights or remedies you may have under applicable law. (g) **Underage accounts.** If we reasonably determine that an account was created or used by a person under eighteen (18), we may immediately suspend or terminate the account, block further purchases and generation attempts, and take any other steps required by applicable law. (h) **Refund attempts for underage accounts.** In the event of an underage account suspension or termination, we will attempt to refund any unused Sparkles to the original payment method. If that is not possible, we may request refund details using the account's registered email address, including up to three (3) reminder notices over a period of ninety (90) days. If no valid refund method is provided within that period, we may cancel the remaining unused Sparkles to the extent permitted by applicable law. (i) **Mandatory law preserved.** Nothing in this Section limits any rights or remedies that cannot be excluded, waived, or limited under applicable law, including any mandatory consumer protection or child privacy requirements. ### 7.5 Price Changes We may change the pricing of Sparkles packages from time to time. Price changes will apply to future purchases only. --- ## 8. Intellectual Property ### 8.1 Our Intellectual Property The Service, including its design, code, features, content resources, branding, and all related intellectual property, is and remains the property of WOMBAT DOO or its licensors. ### 8.2 Feedback If you provide us with any suggestions, ideas, or feedback regarding the Service ("Feedback"), you grant us, to the extent permitted by applicable law, a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback into the Service without any obligation or compensation to you. --- ## 9. Content Reporting If you believe that any input, output, conduct, or use of the Service violates applicable law, infringes third-party rights, or breaches these Terms, you may report it to legal@amawish.com with sufficient detail for us to investigate. Because certain outputs may no longer remain available within our systems after delivery and we do not operate public galleries or share pages for user-generated cards, our available actions may be limited to reviewing the information and evidence you provide, checking materials lawfully available to us at the time of the report, reviewing relevant records retained in the ordinary course, blocking or stopping pending generation requests, restricting future use, or suspending or terminating accounts where permitted by law. We may not be able to retrieve, review, or remove content that is no longer available within our systems or that has already been downloaded, exported, printed, or otherwise distributed outside the Service. --- ## 10. Disclaimers THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. Without limiting the foregoing: (a) We make no guarantees regarding the quality, accuracy, or appropriateness of AI-generated text or images; (b) Historical information provided through the Service may contain inaccuracies or omissions; (c) We do not guarantee that content filtering systems will block all prohibited content; (d) The appearance of generated cards may vary depending on your device or printing equipment; (e) We are not responsible for any loss of generated cards that are no longer available to us after delivery or that are lost due to your device, browser, or local settings; (f) The availability of the Service depends on third-party infrastructure and AI Providers; (g) You acknowledge that our AI Providers and moderation systems employ automated safety measures, which may result in blocked requests or generation failures. Such automated safety rejections are protective measures, not defects in the Service. If a generation attempt is blocked, fails, or is interrupted due to a technical error on the Service side before any image result is made available to you through the Service, the corresponding Sparkles will be automatically re-credited or treated as not deducted. If a generation attempt is not completed or the result is not received due to a technical issue, interruption, or restriction on your side, while the Service otherwise operates as intended, the corresponding Sparkles are treated as consumed and will not be re-credited, except where mandatory law requires otherwise. If any image result is made available to you through the Service for that attempt, the Sparkles for that attempt are consumed even if the output reflects safety-driven limitations or is later rejected by you; (h) a generation attempt may fail or be interrupted due to your device, browser, local settings, internet connection, unsupported input, or third-party infrastructure outside our reasonable control. Nothing in these Terms is intended to exclude or limit any warranty or right that cannot be excluded or limited under applicable mandatory law. --- ## 11. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WOMBAT DOO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO US (DIRECTLY OR THROUGH PADDLE) IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or liability that cannot be excluded under the mandatory consumer protection laws of your country of residence. --- ## 12. Indemnification To the extent permitted by applicable law, if a third party brings a claim directly against WOMBAT DOO or its affiliates arising from your breach of these Terms, your unlawful use of the Service, or materials you submitted to the Service in breach of Sections 4.2 or 4.3, you agree to reimburse us for the reasonably foreseeable losses, damages, and reasonable external costs directly resulting from that claim. For consumers, this Section applies only to the extent the third-party claim was caused by your intentional misconduct, fraud, or negligent breach of these Terms or applicable law, and only to the extent permitted by the mandatory consumer protection laws of your country of residence. Nothing in this Section requires a consumer to defend us, pay penalties unrelated to the actual claim, or reimburse losses that were not caused by the consumer's own conduct. --- ## 13. Governing Law and Dispute Resolution ### 13.1 Governing Law These Terms shall be governed by and construed in accordance with the laws of Montenegro, without regard to its conflict-of-law principles, except to the extent mandatory consumer protection law in your country of residence requires otherwise. ### 13.2 Mandatory Informal Resolution Before starting formal legal proceedings, you and WOMBAT DOO agree to first attempt to resolve the dispute informally for thirty (30) calendar days by email. To start this process, the complaining party must send a written notice to legal@amawish.com that includes, at a minimum: (a) the sender's name and contact email; (b) a description of the dispute; and (c) the relief sought. This informal-resolution requirement does not prevent either party from seeking urgent injunctive relief or from exercising any right that cannot lawfully be made subject to a pre-dispute process. ### 13.3 United States Users If you are located in the United States, and the dispute is not resolved under Section 13.2, either party may bring the dispute only on an individual basis as follows: (a) **Small claims court.** Either party may bring an individual claim in a small claims court of competent jurisdiction, including in the county or parish where you reside, if the claim qualifies. (b) **Other courts.** If the claim does not qualify for small claims court, either party may bring an individual action in any other court of competent jurisdiction. (c) **Class action waiver.** To the fullest extent permitted by applicable law, you and the Company each agree that any dispute will be conducted only on an individual basis and not as part of any class action, consolidated action, mass action, collective action, private attorney general action, or other representative proceeding. ### 13.4 United Kingdom Consumers If you are a consumer residing in the United Kingdom, nothing in these Terms excludes or limits any rights you may have under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or other mandatory UK consumer law. Where applicable under the Consumer Rights Act 2015, you may be entitled to repeat performance or a price reduction for services, and to repair or replacement of digital content, or a price reduction, subject in each case to the statutory conditions and limits. The disclaimers and limitations in these Terms apply only to the extent permitted by applicable law. You may bring proceedings in the courts of the relevant part of the United Kingdom to the extent permitted by applicable law. ### 13.5 EU/EEA Consumers and Other Mandatory Jurisdiction Rights Nothing in these Terms affects your statutory rights as a consumer under the mandatory consumer protection laws of your country of residence. If you are a consumer residing in the European Union or the European Economic Area, you have the right to bring proceedings in the courts of your country of residence in accordance with Regulation (EU) No 1215/2012. You may also have access to alternative dispute resolution (ADR) mechanisms available under the laws of your country of residence. ### 13.5.1 EU/EEA Consumer Conformity Rights for Digital Content and Digital Services If you are a consumer residing in the European Union or the European Economic Area, you may have a legal guarantee of conformity under the mandatory consumer protection laws of your country of residence for digital content and digital services supplied under these Terms. (a) **Request to bring into conformity.** If you believe supplied digital content or a digital service does not conform to the contract, you may notify us at legal@amawish.com and request that we bring it into conformity, subject to the conditions of applicable law. (b) **Price reduction or termination.** If bringing into conformity is impossible, disproportionate, not completed within a reasonable time, or otherwise not required under applicable law, you may be entitled to a proportionate price reduction or to terminate the relevant contract where the lack of conformity is not minor, in each case as provided by applicable law. (c) **Examples that may indicate a lack of conformity.** Depending on the circumstances and applicable law, a lack of conformity may include, for example: (i) a generation fault where no image result is made available to you through the Service for a paid attempt and the applicable Sparkles are not automatically re-credited; (ii) a delivered card materially failing to match the selected format or paid generation mode; (iii) required text that you included in the request and that did not violate these Terms or applicable law being wholly omitted from the delivered card; or (iv) where your request specifically required inclusion of a person shown in a permitted reference photograph, the delivered card materially fails to include a recognizable depiction of that person. (d) **Matters that do not by themselves establish a lack of conformity.** The following, by themselves, do not establish a lack of conformity: (i) spelling mistakes, factual inaccuracies, or omissions originating from information you entered; (ii) omission of words, phrases, or visual elements that are prohibited by these Terms, applicable law, or our safety systems; or (iii) normal stylistic variation, uniqueness, or unpredictability inherent in AI-generated content, including outputs that differ from prior or later outputs generated from the same or similar inputs, where the delivered card otherwise materially corresponds to the paid request. (e) **Refund timing and method.** Any refund owed under this Section will be made without undue delay and in any event within thirty (30) days after we confirm the applicable remedy, or within any shorter period required by applicable law, using the same payment method used for the original transaction unless you expressly agree otherwise. ### 13.6 All Other Users Except as provided in Sections 13.3, 13.4, and 13.5, any dispute arising out of or in connection with these Terms or the Service shall be submitted to the competent courts of Montenegro. --- ## 14. Lawful Use of Generated Content You may use Generated Content for any lawful purpose, whether personal or commercial, as described in Section 5.3. You agree that you will not use any Generated Content in a manner that violates applicable laws and regulations in your jurisdiction or in any jurisdiction where the content is distributed. You bear sole responsibility for ensuring that your use of Generated Content complies with all applicable laws. --- ## 15. Export Controls and Sanctions The Service relies on AI technologies and infrastructure provided by companies subject to U.S. and other applicable export control and sanctions laws. By using the Service, you represent that you are not located in, and are not a national or resident of, any country or territory that is subject to comprehensive trade sanctions, and that you are not listed on any applicable restricted party list. You agree that you will not use the Service in any manner that would cause the Company or its service providers to violate any applicable export control laws, trade sanctions, or embargoes (including OFAC, BIS, and the EU). Any violation of this Section constitutes grounds for immediate termination of your account without prior notice and, to the extent permitted by applicable law, forfeiture of any remaining Sparkles balance, without prejudice to any other rights or remedies available to the Company under these Terms or applicable law. --- ## 16. Changes to the Service We may modify, update, suspend, or discontinue all or part of the Service only where we have a valid reason to do so, including to: (a) improve, develop, or adapt the Service; (b) reflect changes to our technology or other third-party dependencies; (c) address security, fraud, abuse, moderation, or safety issues; (d) comply with applicable law, regulation, court order, or governmental guidance; or (e) respond to exceptional operational circumstances outside our reasonable control. If we make a material change to the Service that is reasonably likely to adversely affect your access to, or use of, previously purchased Sparkles or a core paid feature, we will provide reasonable advance notice by email or through the Service where practicable. Material changes apply prospectively only and do not retroactively eliminate refund, withdrawal, cancellation, conformity, or other mandatory rights that arose before the effective date of the change. Unless the change is required by applicable law, security, fraud-prevention, abuse-prevention, or other compelling operational reasons, we will not materially reduce previously purchased entitlements without a valid reason. If such a material adverse change occurs, you may stop using the Service before the change takes effect and, where required by applicable law, request termination, a refund of unused Sparkles calculated in accordance with Section 7.3(f), or another remedy. If we discontinue the Service entirely, or make a material adverse change for which applicable law requires a remedy, Users with a remaining Sparkles balance will be offered either a reasonable opportunity to use that balance before the relevant change takes effect or a refund for unused Sparkles calculated in accordance with Section 7.3(f), subject to mandatory law. This Section does not limit our right to suspend the Service temporarily or immediately for maintenance, security incidents, fraud prevention, moderation or safety reasons, legal compliance, or force majeure events. --- ## 17. General Provisions ### 17.1 Entire Agreement These Terms, together with our Privacy Policy, Cookie Policy, Acceptable Use Policy, AI Transparency Notice, Billing Information, and any other policies or notices expressly incorporated by reference herein, constitute the entire agreement between you and WOMBAT DOO. ### 17.2 Severability If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. ### 17.3 Waiver Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or of our right to enforce it at a later time. ### 17.4 Assignment You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. In the event of such a transfer, your Sparkles balance and associated rights will be seamlessly transferred to the successor entity. ### 17.5 Force Majeure We shall not be liable for any failure or delay in performing our obligations resulting from any cause beyond our reasonable control, including but not limited to: natural disasters, epidemics, acts of government, war or terrorism, power or telecommunications failures, internet disruptions, unavailability or changes to third-party AI Provider services (including API downtime, policy changes, or termination of access), and failures of third-party hosting or infrastructure providers. ### 17.6 Language These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail. --- ## 18. Contact Information If you have any questions or concerns about these Terms, please contact us at: **WOMBAT DOO** Mediteranska 59-3, Budva, Montenegro Email: legal@amawish.com Registration No.: 5-1076815/002 PIB: 03486923 For general legal, rights, privacy, or regulatory inquiries, please contact legal@amawish.com.

# PRIVACY POLICY **amawish.com / amawish.io** **Last Updated:** March 24, 2026 --- ## 1. Introduction WOMBAT DOO ("**Company**", "**we**", "**us**", or "**our**") operates the AmaWish platform, accessible at amawish.com and amawish.io (the "**Service**"). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you create an account, purchase Sparkles, use the Service, or otherwise interact with us. The Service is not intended for persons under eighteen (18) years of age. If we reasonably determine that an account belongs to a person under eighteen (18), we may suspend or terminate the account and take steps regarding the associated data as required by applicable law. When you use the card-generation interface, certain generation-related inputs are processed only when you submit a generation request through the Service. Once you initiate a generation request, the relevant inputs may be transmitted to us and to our service providers, including AI Providers, for processing as described in this Privacy Policy. By creating an account, purchasing Sparkles, using the Service, or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Service. **Data Controller:** WOMBAT DOO Mediteranska 59-3, Budva, Montenegro Registration No.: 5-1076815/002, PIB: 03486923 Email: legal@amawish.com --- ## 2. Information We Collect ### 2.1 Information You Provide Directly **(a) Account Information.** When you create an account, we collect the information provided through your chosen authentication method: - **Google OAuth:** your name, email address, and profile picture as shared by Google; - **Apple Sign In:** your name and email address (or an Apple-generated relay email, if you choose to hide your email). We do not collect or store your Google or Apple password. **(b) Sparkles Purchases and Billing Information.** When you purchase Sparkles, our Merchant of Record and payment processor, Paddle, processes your payment details directly. We may receive from Paddle transaction confirmations, purchased package details, Sparkles crediting status, subscription or billing status (if applicable), billing country, refund status, chargeback status, and other information reasonably necessary to manage purchases, prevent fraud, and provide support. We do not receive or store your full payment card number. **(c) Card Generation Inputs and Related Data.** When you use the Service to create a greeting card or invitation, you may provide: - recipient information, such as name, date of birth, and interests; - custom text or messages; - photographs of the recipient or other images you choose to upload; - selections relating to the generation mode, style, or format. Generation-related inputs are processed only when you submit a generation request through the Service. The timing of transmission and processing may depend on the applicable product flow, your entitlement status, and technical settings within the Service. After you initiate a generation attempt, we may process the relevant inputs to provide the Service. We may securely store certain text inputs and recipient parameters as reasonably necessary to maintain your account history, operate the Service, troubleshoot issues, enforce our Terms, and comply with legal obligations. We generally do **not** retain uploaded photographs after processing is complete, except as reasonably necessary for temporary processing, support, security, legal compliance, or dispute resolution. **(d) Communications.** If you contact us (for example, at legal@amawish.com), submit a rights request, report content, request a refund, or dispute a charge, we collect the content of your communication and any information you choose to provide. ### 2.2 Information Collected Automatically When you access or use the Service, we automatically collect certain technical and usage information, including: - **Device and browser information:** device type, operating system, browser type and version, screen resolution, time zone, and language preferences; - **Network information:** IP address and approximate geographic location (for example, country or city level); - **Usage data:** pages visited, features used, time and date of access, referring and exit pages, click patterns, session duration, and generation attempt status; - **Security and diagnostic data:** crash logs, error reports, service performance data, fraud signals, and similar technical diagnostics; - **Cookies, local storage, and similar technologies:** as described in our Cookie Policy. Availability of generated outputs after delivery may depend on the applicable product flow and technical configuration, and previously delivered outputs may not always remain re-accessible. Certain locally stored service data or preferences may be affected by browser/device settings. ### 2.3 Information from Third Parties We may receive information about you from third parties, including: - **Authentication providers (Google, Apple):** account information as described in Section 2.1(a); - **Paddle:** purchase confirmations, refund or chargeback status, billing country, and related transaction metadata; - **Service providers:** hosting, analytics, and security providers that help us operate, secure, and improve the Service. --- ## 3. How We Use Your Information We use the information we collect for the following purposes: **(a) To provide and operate the Service** — including creating and managing your account, authenticating your identity, crediting Sparkles, processing generation attempts that you initiate, and delivering Service functionality. **(b) To maintain account history and Service operations** — including storing certain text inputs and recipient parameters where reasonably necessary to support account features, troubleshooting, and service continuity. **(c) To process purchases, refunds, and billing matters** — including coordinating with Paddle regarding Sparkles purchases, billing issues, refund requests, chargebacks, and fraud prevention. **(d) To communicate with you** — including responding to inquiries, sending service-related notices, communicating about security incidents, account status, policy changes, or rights requests, and providing support. **(e) To improve and develop the Service** — including analyzing usage patterns, diagnosing technical issues, testing features, and improving quality, reliability, and user experience. **(f) To ensure safety and security** — including detecting and preventing fraud, abuse, unauthorized access, prohibited content, violations of our Terms of Service or Acceptable Use Policy, and other harmful or unlawful activity. **(g) To comply with legal obligations and protect rights** — including complying with applicable laws, regulations, lawful requests, court orders, tax and accounting requirements, child privacy requirements, and protecting our rights, property, Users, and the public. **(h) For analytics** — including understanding how Users interact with the Service to inform product, security, and business decisions. **(i) For marketing or promotional communications (where permitted by law)** — where we send marketing communications or use optional advertising-related cookies or tools, we will do so only where permitted by applicable law and, where required, on the basis of your consent. You can opt out or withdraw consent at any time. ### Legal Bases for Processing (for EEA/UK Users) If you are located in the European Economic Area or the United Kingdom, our legal bases for processing your personal data generally are: - **Performance of a contract** — where processing is necessary to provide the Service you requested, manage your account, process Sparkles purchases, and deliver the Service functionality; - **Legitimate interests** — where processing is necessary to improve the Service, ensure security, prevent fraud and abuse, maintain account history and service continuity, and conduct analytics, provided those interests are not overridden by your rights; - **Legal obligation** — where we are required to process data to comply with applicable law, including tax, accounting, consumer protection, and regulatory requirements; - **Consent** — where required for marketing communications, optional cookies, or similar processing. You may withdraw your consent at any time. --- ## 4. How We Share Your Information We do not sell your personal information. We share personal information only in the circumstances described below. ### 4.1 Third-Party Service Providers We engage third-party service providers to help us operate the Service. These providers process data on our behalf, under our instructions where applicable, and are contractually required to protect the information they receive. We use service providers that support authentication, payments, hosting, storage, security, analytics, and service functionality. We contractually require our AI Providers not to use User Content submitted through our integrations to train their general-purpose models. However, limited retention or further processing by AI Providers may still occur for abuse prevention, safety, security, or legal compliance purposes, subject to their contractual obligations and applicable law. ### 4.2 Legal Requirements and Protection of Rights We may disclose personal information if required to do so by law, regulation, court order, or lawful request, or if we believe in good faith that disclosure is necessary to: - comply with a legal obligation; - protect and defend our rights, property, or interests; - investigate or prevent fraud, abuse, security incidents, or unlawful activity; - protect the safety of Users or the public; or - enforce our Terms, policies, or agreements. ### 4.3 Business Transfers In the event of a merger, acquisition, reorganization, bankruptcy, financing, or sale of all or a portion of our business or assets, personal information may be transferred as part of that transaction, subject to applicable law. ### 4.4 With Your Direction or Consent We may share personal information with third parties where you direct us to do so or where you have otherwise given us your consent. --- ## 5. Data Retention We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. - **Account information** (such as name, email address, authentication identifiers, and account status) is generally retained for the duration of your account and for up to thirty (30) days after account deletion, unless longer retention is required for legal claims, dispute resolution, fraud prevention, or legal compliance. - **Sparkles purchase, billing, refund, and fraud-prevention records** are retained for as long as required by applicable tax, accounting, consumer protection, anti-fraud, and similar legal obligations, typically up to seven (7) years where applicable. - **Stored text inputs and recipient parameters** that we keep to maintain account history or operate the Service are retained for as long as reasonably necessary for those purposes and are generally deleted within thirty (30) days after account deletion unless retention is required by law or reasonably necessary to resolve disputes, enforce agreements, or prevent fraud or abuse. - **Uploaded photographs** are generally not retained after processing is complete, except as reasonably necessary for temporary processing, support, security, legal compliance, or dispute resolution. - **Generated cards / final generated images** are generally not retained after processing is complete. Availability of generated outputs after delivery may depend on the applicable product flow and technical configuration, and previously delivered outputs may not always remain re-accessible. Certain locally stored service data or preferences may be affected by browser/device settings. - **Temporary technical copies** of User Content may exist as reasonably necessary for processing, security, troubleshooting, support, legal compliance, or dispute resolution and are handled in the ordinary course, subject to legal or security retention requirements. - **Usage, analytics, security, and diagnostic logs** are retained for as long as reasonably necessary for security, analytics, debugging, fraud prevention, and service improvement, and may thereafter be aggregated or anonymized. - **Communications and support records** are retained for up to two (2) years after the matter is closed, unless longer retention is required for legal reasons or dispute resolution. --- ## 6. International Data Transfers We are based in Montenegro, and the Service may be operated, hosted, and supported from Montenegro and other countries. Your personal information may be transferred to, stored in, or processed in jurisdictions other than your country of residence, including the United States, countries in the European Economic Area, and other jurisdictions where our service providers operate. Where required by applicable law, we implement appropriate safeguards for international data transfers, which may include: - Standard Contractual Clauses approved by the European Commission or the UK competent authority; - adequacy decisions or other recognized transfer mechanisms; - supplementary technical and organizational measures where appropriate; and - derogations or other legal bases available under applicable law where relevant. --- ## 7. Data Security We implement commercially reasonable technical and organizational measures designed to protect personal information, including: - encryption of data in transit (TLS/SSL); - secure authentication through established providers such as Google and Apple; - access controls and role-based restrictions designed to limit access to personal information; - security monitoring, logging, and fraud-prevention measures; and - periodic review of our collection, storage, and processing practices. No method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security. --- ## 8. Your Privacy Rights Depending on your location and applicable law, you may have the following rights regarding your personal information. ### 8.1 Rights Available in Many Jurisdictions Subject to applicable law, you may have the right to: - **Access** the personal information we hold about you; - **Correct** inaccurate or incomplete personal information; - **Delete** your personal information, subject to legal exceptions; - **Object** to or request restriction of certain processing; - **Withdraw consent** where processing is based on consent; - **Receive portability** of certain personal information in a structured, commonly used, machine-readable format; and - **Lodge a complaint** with a competent data protection authority or regulator. ### 8.2 EEA / UK Rights If you are located in the EEA or the UK, you may also have the right to object to processing based on our legitimate interests and to request restriction of processing in certain circumstances. ### 8.3 California Privacy Rights If you are a California resident, you may have rights under the CCPA/CPRA, including the right to know, access, correct, and delete personal information, subject to applicable exceptions. We do not sell personal information. ### 8.4 Exercising Your Rights To exercise your rights, please contact us at **legal@amawish.com**. We may need to verify your identity before fulfilling your request. We will respond within the timeframe required by applicable law. You may also delete your account through the Service's account settings where that functionality is available, or by contacting us at **legal@amawish.com**. --- ## 9. Children and Age Restrictions The Service is not intended for, and may not be used by, persons under eighteen (18) years old. We do not knowingly collect personal information directly from children through the Service. If we become aware that we have collected personal information from a child or other underage person in violation of applicable law or our policies, we will take the steps required by applicable law, which may include restricting processing, deleting data, suspending or terminating the account, and contacting a parent or legal guardian where appropriate. If you believe that a person under eighteen (18) has provided personal information to us through the Service, please contact us at **legal@amawish.com**. --- ## 10. Third-Party Links and Services The Service may contain links to third-party websites or services not operated by us. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access. --- ## 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the Service. If we make material changes, we will post the updated Privacy Policy on the Website and update the "Last Updated" date. Where required by applicable law, we will also provide additional notice. Your continued use of the Service after the effective date of the updated Privacy Policy means that you acknowledge the revised Privacy Policy to the extent permitted by applicable law. --- ## 12. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: **WOMBAT DOO** Mediteranska 59-3, Budva, Montenegro Registration No.: 5-1076815/002 PIB: 03486923 Email: **legal@amawish.com** For privacy, data protection, consumer-rights, or regulatory inquiries, please use the same email address with a subject line such as **"Privacy Request"** or **"Data Protection Request."**

# ACCEPTABLE USE POLICY **amawish.com / amawish.io** **Last Updated:** March 24, 2026 --- ## 1. Purpose and Relationship to the Terms This Acceptable Use Policy ("**AUP**") sets out the rules for using the AmaWish platform (the "**Service**"), operated by WOMBAT DOO ("**Company**", "**we**", "**us**", or "**our**"). This AUP supplements and forms part of the Terms of Service (the "**Terms**"). Capitalized terms used but not defined in this AUP have the meanings given in the Terms. This AUP applies to all use of the Service, including your inputs, uploads, prompts, account activity, generated outputs, and any other conduct connected with the Service. If there is any conflict between this AUP and the Terms, the Terms control. --- ## 2. Scope of Permitted Use The Service is designed to help Users create greeting cards and invitations. Subject to the Terms, this AUP, and applicable law, the Service may be used for any lawful purpose, including personal, internal business, and commercial use. You must be at least eighteen (18) years old to create an account, purchase Sparkles, or use the Service, as stated in the Terms. Nothing in this AUP limits, replaces, or narrows any age restrictions, consent requirements, or eligibility rules set out in the Terms. --- ## 3. Prohibited Content You must not use the Service to create, generate, upload, submit, request, or distribute any content that: ### 3.1 Sexually Explicit, Exploitative, or Otherwise Unsafe Sexual Content - Includes pornography, nudity, sexually explicit imagery, or sexually explicit text; - Sexualizes, objectifies, or exploits any person; - Depicts, suggests, or promotes sexual content involving minors in any form. ### 3.2 Content Infringing Intellectual Property or Other Proprietary Rights - Infringes, misappropriates, or violates any copyright, trademark, trade dress, database right, design right, or other proprietary right of a third party; - Includes copyrighted characters, branded content, logos, trademarked designs, or other protected materials without the necessary rights, permissions, or licenses; - Requests or uses Generated Content in a way that falsely implies authorization, endorsement, sponsorship, or affiliation by a third party. ### 3.3 Harmful, Violent, or Dangerous Content - Promotes, glorifies, incites, or threatens violence, terrorism, or physical harm against any person or group; - Promotes, encourages, or facilitates self-harm, suicide, or eating disorders; - Contains instructions for illegal activity or dangerous wrongdoing; - Promotes illegal drugs, controlled substances, or other unlawful conduct. ### 3.4 Hateful, Abusive, or Discriminatory Content - Attacks, demeans, harasses, or discriminates against individuals or groups based on race, ethnicity, nationality, religion, sex, gender, gender identity, sexual orientation, disability, age, or any other protected characteristic; - Includes slurs, hate symbols, extremist symbols, or content associated with hate groups or violent extremist ideologies. ### 3.5 Deceptive, Fraudulent, or Manipulative Content - Is designed to deceive, defraud, phish, scam, or manipulate others; - Impersonates any person, organization, or entity, or falsely suggests endorsement by them; - Includes fabricated testimonials, fake reviews, forged documents, fake official communications, or other misleading materials. ### 3.6 Non-Consensual Likeness Use, Privacy Violations, and Misleading Synthetic Media - Uses photographs or likenesses of identifiable individuals without the necessary consent, authorization, or other lawful basis; - Uses photographs of public figures, celebrities, politicians, or other recognizable individuals without their explicit written consent; - Violates any person's privacy, publicity, image, personality, or similar rights; - Creates realistic or misleading synthetic depictions of real individuals in a non-consensual, deceptive, defamatory, exploitative, or otherwise harmful context; - Uses the Service to create deepfakes or other synthetic media intended to deceive. ### 3.7 Defamatory, Threatening, or Harassing Content - Is defamatory, libelous, slanderous, threatening, intimidating, abusive, or intended to bully or harass any person; - Publishes or threatens to publish private, confidential, or identifying information about another person without authorization, including doxxing. ### 3.8 Spam, Bulk Abuse, or Platform Misuse - Is intended for spam, unsolicited bulk communications, or mass-produced abusive campaigns; - Is generated or submitted through unauthorized bots, scripts, or automation; - Is intended to overload, stress-test, probe, disrupt, or degrade the Service or related systems. ### 3.9 Illegal or Restricted Content - Violates applicable law or regulation in any relevant jurisdiction; - Facilitates money laundering, terrorist financing, sanctions evasion, export-control violations, or other unlawful activity; - Is otherwise unlawful to create, possess, distribute, or use. --- ## 4. Prohibited Conduct In addition to the prohibited content rules above, you must not: **(a)** circumvent, disable, bypass, defeat, or interfere with any content filtering, safety feature, rate limit, access control, or security measure of the Service; **(b)** probe, scan, test, or exploit the vulnerability of any system, network, or security control associated with the Service; **(c)** access or attempt to access another User's account, data, or content without authorization; **(d)** reverse engineer, decompile, disassemble, copy, or otherwise attempt to derive source code or underlying technology of the Service, except to the limited extent such restriction is prohibited by mandatory law; **(e)** scrape, crawl, harvest, or extract data from the Service by automated means without our prior written permission; **(f)** use the Service, any output, or any data obtained through the Service to train, fine-tune, distill, benchmark, or otherwise develop any machine learning model, artificial intelligence system, or competing service without our prior written consent; **(g)** resell, sublicense, lease, white-label, commercially exploit, or otherwise redistribute access to the Service itself without our express written authorization; **(h)** use the Service in a manner that interferes with the integrity, performance, or availability of the Service for other Users; **(i)** submit recipient data, photographs, or other personal data without the rights, permissions, notices, or lawful basis required under the Terms and applicable law; **(j)** use the Service or any Generated Content in violation of applicable export control laws, trade sanctions, or embargoes. For clarity, this Section 4(g) restricts unauthorized resale or redistribution of access to the Service itself. It does not narrow any rights you may otherwise have under the Terms to use Generated Content for lawful purposes. --- ## 5. Consent, Recipient Data, and Personal Likeness If you upload, submit, or use photographs or information relating to an identifiable individual (other than yourself), you represent and warrant that: **(a)** you have the necessary rights, permissions, notices, consents, and other lawful basis required by applicable law and the Terms, including by having obtained any necessary consent from the relevant individual (or, where the individual is a minor, from the individual's parent or legal guardian); **(b)** you have informed the relevant individual (or their parent or legal guardian, as applicable) that their personal data, including their photograph if uploaded, may be processed through third-party AI services for the purpose of generating a greeting card or invitation; **(c)** you will not upload photographs of public figures, celebrities, politicians, or other recognizable individuals without their explicit written consent; **(d)** if the individual is a child under thirteen (13), you are the child's parent or legal guardian or are otherwise legally authorized to provide that child's personal data and photograph to the Service; **(e)** you will not use the Service to create misleading, non-consensual, exploitative, or unlawful synthetic depictions of real people; and **(f)** you can provide satisfactory proof of consent, authorization, or lawful basis upon our reasonable request, including proof of explicit written consent under Section 5(c). Failure to provide requested proof within a reasonable time may result in blocking of the relevant request, removal of related account access, suspension, or termination, to the extent permitted by applicable law. --- ## 6. Moderation, Reporting, and Enforcement ### 6.1 Automated Filtering We use different systems and safety controls designed to detect and block requests that may violate this AUP, the Terms, applicable law, or third-party rights. These systems are helpful but imperfect and may block permitted content or fail to detect prohibited content. ### 6.2 User Responsibility You remain solely responsible for your inputs, uploads, account activity, use of Generated Content, and compliance with this AUP, the Terms, and applicable law. The existence of filtering or moderation systems does not relieve you of those responsibilities. ### 6.3 Reporting Violations If you become aware of content, conduct, or use of the Service that may violate this AUP, the Terms, applicable law, or third-party rights, please report it to **legal@amawish.com** with enough detail for us to investigate. ### 6.4 Nature of Available Remedies Because certain outputs may no longer remain available within our systems after delivery and we do not operate public user galleries or public share pages, our available remedies may be limited in some cases. In particular, we may not be able to retrieve, review, disable, or remove content that is no longer available within our systems or that has already been downloaded, exported, printed, or otherwise exists outside the Service. We may use technical, contractual, and account-level measures to detect, prevent, and respond to misuse. ### 6.5 Our Rights to Act To the extent permitted by applicable law, we may take any reasonable action we consider necessary to protect the Service, Users, third parties, or legal compliance, including to: - block or refuse a generation request; - request additional information or proof of authorization; - restrict or disable features; - remove or disable access to content or data that remains lawfully available to us; - issue warnings; - suspend or terminate accounts; - cancel or refuse transactions where permitted by the Terms and applicable law; and - report unlawful conduct to competent authorities. ### 6.6 Repeat Infringers and Repeated Abuse We may maintain and enforce a policy of suspending or terminating Users who repeatedly infringe third-party rights, repeatedly attempt to generate prohibited content, or otherwise repeatedly violate this AUP or the Terms. --- ## 7. Consequences of Violation Violations of this AUP may result in one or more of the following actions, depending on the circumstances, severity, repetition, and applicable law: - blocking or refusal of a request; - removal or restriction of material still lawfully available to us; - a warning; - temporary suspension of account access or features; - permanent termination of the account; - cancellation or forfeiture of unused Sparkles where expressly permitted by the Terms and applicable law; and/or - referral to law enforcement or regulatory authorities where appropriate. Nothing in this AUP limits any refund, withdrawal, cancellation, conformity, appeal, review, or other mandatory rights you may have under applicable law or under the Terms. --- ## 8. Changes to This Policy We may update this AUP from time to time for valid reasons, including changes to the Service, our technology or other third-party dependencies, applicable law, regulatory requirements, security needs, fraud-prevention needs, or abuse-prevention needs. Where required by the Terms or applicable law, we will provide notice of material changes. Your continued use of the Service after the effective date of the revised AUP constitutes acceptance of the updated AUP. --- ## 9. Contact Us If you have questions about this Acceptable Use Policy or wish to report a violation, please contact us at: **WOMBAT DOO** Mediteranska 59-3, Budva, Montenegro Email: legal@amawish.com

# BILLING AND PAYMENT INFORMATION **amawish.com / amawish.io** **Last Updated:** March 24, 2026 --- ## 1. Scope of This Page This Billing and Payment Information page explains how Sparkles purchases are processed on AmaWish and summarizes key billing, payment, refund, and consumer-rights topics. This page supplements the Terms of Service and does not amend or replace them. If there is any inconsistency between this page and the Terms of Service, the Terms of Service control. --- ## 2. Who Sells Sparkles and Processes Your Payment? All purchases of Sparkles on AmaWish are processed by **Paddle.com Market Limited** ("**Paddle**"), which acts as our **Merchant of Record**. This means that: - **Paddle** is the entity that formally sells Sparkles to you and with which the purchase contract for Sparkles is formed; - **Paddle** processes your payment, calculates and collects applicable taxes, and issues your receipt or invoice; - **WOMBAT DOO** supplies the AmaWish Service itself, including your account, the card-generation functionality, and your ability to use Sparkles within the Service, all of which remain governed by the Terms of Service. Paddle's name may appear on your bank or card statement for Sparkles purchases made through AmaWish. --- ## 3. What Are Sparkles? Sparkles are AmaWish's internal virtual currency used to access paid features of the Service, including paid greeting card and invitation generation. Sparkles are a **digital entitlement** to use certain features of the Service. Sparkles: - are credited to your account **immediately** after a successful purchase; - may be used only within the Service and only while your account remains active and in good standing; - are **not** real money or electronic money; - have **no cash value** outside the Service; - **cannot be exchanged, transferred, sold, or gifted**; - do **not expire while your account remains active and in good standing**, but unused Sparkles may be refunded, cancelled, or forfeited in the circumstances described in the Terms of Service and applicable law. --- ## 4. When Sparkles Are Deducted and When They Are Re-Credited - Sparkles are deducted when you start a paid card-generation attempt. - To receive the result of a generation attempt through the Service, you must keep the relevant Service page or session open until the generation attempt is completed. You are responsible for maintaining your device, browser, power supply, internet connection, and local software environment in a state that allows the Service to operate normally. - If a generation attempt is **blocked, fails, or is interrupted due to a technical error on the Service side before any image result is made available to you through the Service**, the corresponding Sparkles will be **automatically re-credited** or treated as not deducted. - If a generation attempt is not completed or the result is not received due to a technical issue, interruption, or restriction on your side, while the Service otherwise operates as intended, the corresponding Sparkles are treated as **consumed** and will not be re-credited, except where mandatory law requires otherwise. - User-side issues may include, for example, forcing the website page to close or reload before the result is made available, shutting down or restarting the device, losing internet connectivity, or interference caused by browser settings, extensions, antivirus software, firewalls, ad blockers, VPNs, operating-system restrictions, or other third-party software or local technical configurations. This list is illustrative and not exhaustive. - If **any image result is made available to you through the Service** for that attempt, the corresponding Sparkles are treated as **consumed** for that attempt, even if the output is incomplete, safety-limited, stylistically unexpected, or aesthetically unsatisfactory, except where mandatory law requires otherwise. --- ## 5. Age Confirmation at Checkout You must be at least eighteen (18) years old to purchase Sparkles. At checkout, you must actively confirm that you meet this age requirement before completing a Sparkles purchase. If we reasonably determine that an account was created or used by a person under eighteen (18), we may suspend or terminate the account, block further purchases and generation attempts, and attempt to refund unused Sparkles as described in the Terms of Service and applicable law. --- ## 6. Accepted Payment Methods Paddle supports a range of payment methods, which may include: - major credit and debit cards; - PayPal; - Apple Pay and Google Pay; - local payment methods depending on your region; - other methods Paddle may make available at checkout from time to time. Available payment methods may vary by location, device, transaction type, and Paddle's checkout settings. --- ## 7. Pricing and Taxes - Prices are displayed in the currency shown at checkout. - Prices may vary based on your location or other checkout factors. - Applicable VAT, GST, sales tax, or similar indirect taxes are calculated and collected by **Paddle** based on your billing location and other legally relevant information. - The total amount payable, including applicable taxes, is displayed to you before you complete the purchase. - Any changes to Sparkles package pricing apply to **future purchases only**. --- ## 8. Receipts and Invoices After a successful purchase, Paddle will typically send a receipt or invoice to the email address associated with your transaction or AmaWish account. That receipt or invoice may include: - Paddle's details as Merchant of Record; - the purchased Sparkles package or product description; - the amount charged, including applicable taxes; - the transaction reference number. If you need help locating a past receipt, you can use the link in the Paddle receipt email or contact us at **legal@amawish.com**. --- ## 9. Refunds, Withdrawal, and Cancellation Rights ### 9.1 General Rule You may request a refund of unused Sparkles within fourteen (14) calendar days after the date of the relevant purchase by contacting legal@amawish.com or using the support route provided in your Paddle receipt. Any refund of unused Sparkles will be limited to the portion of the purchase price corresponding to the unused Sparkles. If you have used some but not all Sparkles from a purchase, you may receive a partial refund for the unused portion, reduced proportionally to reflect the Sparkles already used. Where you have made multiple Sparkles purchases, Sparkles are treated as used in the order they were purchased (earliest first) for the purpose of determining how many unused Sparkles remain from each transaction. No refund will exceed the original purchase price of the affected transaction. ### 9.2 Consumed Sparkles If any image result is made available to you through the Service for a paid generation attempt, the Sparkles used for that attempt are treated as **consumed** and are not refundable merely because you dislike the result, the result is stylistically different from what you expected, or safety systems limited the output, except where mandatory law requires otherwise. ### 9.3 Billing Errors and Unauthorized Transactions In cases of verified: - technical billing errors, - duplicate charges, or - unauthorized fraudulent transactions, we will provide the refund or other remedy required by applicable law. ### 9.4 Statutory Consumer Rights Nothing on this page limits any mandatory statutory rights you may have under applicable consumer law, including rights relating to withdrawal, cancellation, conformity, refunds, or chargebacks. Where applicable law allows a statutory withdrawal or cancellation right for digital content, digital services, or a digital entitlement to be lost once supply or performance begins, we may request during checkout or immediately before a paid generation attempt: - your **express consent** to the immediate start of the paid digital supply; and - your **acknowledgment** that the relevant withdrawal or cancellation right will be lost once the legally relevant performance threshold is reached. Where required by law, we will confirm this on a durable medium. ### 9.5 EU/EEA Consumers If you are a consumer in the European Union or European Economic Area, you may have mandatory rights under the consumer protection laws of your country of residence, including rights relating to legal conformity of digital content and digital services. Nothing in this page limits those rights. --- ## 10. Inactivity, Violations, Underage Accounts, and Unused Sparkles The rules in this Section apply only in limited cases such as fraud, payment abuse, inactivity-based account closure, or underage accounts, and do not replace the general refund rule in Section 9.1, including in connection with: - verified fraud or abuse of the payment system; - unauthorized chargebacks; - illegal activity or sanctions/export-control violations; - serious misuse of the Service; - underage accounts; - inactivity-based account closure. In particular: - for certain serious violations, unused Sparkles may be cancelled without refund to the extent permitted by applicable law; - before completing an inactivity-based account closure, we may attempt to refund unused Sparkles where reasonably practicable and legally available; - for underage accounts, we will attempt to refund unused Sparkles to the original payment method, or otherwise seek a lawful refund route where applicable. Please refer to the Terms of Service for the detailed rules, notices, and restoration rights that may apply. --- ## 11. Payment Security - Payment transactions are processed over encrypted connections. - AmaWish / WOMBAT DOO does **not** directly collect, process, or store your full payment card number, CVV, or similar sensitive payment credentials. - Payment credentials are handled by **Paddle** as Merchant of Record and payment processor. - Paddle is responsible for payment-card compliance applicable to its checkout and processing environment. --- ## 12. Chargebacks and Billing Disputes If you believe there is a problem with a charge, please contact us first at **legal@amawish.com** or use the support route available in your Paddle receipt. In many cases, billing issues can be resolved faster through customer support than through a formal chargeback. If a chargeback is initiated, Paddle will generally manage the payment dispute process as Merchant of Record. We may provide relevant transaction information or account information needed to investigate and respond to the dispute, subject to applicable law and our Privacy Policy. Fraudulent or abusive chargebacks may result in account restrictions, suspension, termination, or cancellation of unused Sparkles to the extent permitted by the Terms of Service and applicable law. --- ## 13. Paddle Terms Your Sparkles purchase is also subject to Paddle's applicable checkout terms and privacy terms made available through Paddle's checkout flow or legal pages. --- ## 14. Contact For billing questions, refund requests, or payment issues, contact: **WOMBAT DOO** Mediteranska 59-3, Budva, Montenegro Email: **legal@amawish.com** You may also use the support links provided in your Paddle receipt for transaction-specific issues.

# COOKIE POLICY **amawish.com / amawish.io** **Last Updated:** March 24, 2026 --- ## 1. Scope of This Cookie Policy This Cookie Policy explains how WOMBAT DOO ("**Company**", "**we**", "**us**", or "**our**") uses cookies and similar technologies on the AmaWish service available at amawish.com and amawish.io (the "**Service**"). For purposes of this Cookie Policy, "**Cookies**" means browser cookies and similar technologies such as local storage, pixels, tags, SDKs, and web beacons, unless the context requires otherwise. This Cookie Policy should be read together with our Privacy Policy and Terms of Service. --- ## 2. What Cookies Are Cookies are small text files or similar technologies stored on your device when you visit a website or use an online service. They help websites operate, remember user choices, maintain sessions, measure usage, and support security and fraud prevention. Some technologies we use do not operate exactly like browser cookies. For example, your browser may store certain Service data in local storage or cache. Where this policy refers to Cookies, that reference also includes similar technologies unless stated otherwise. --- ## 3. How We Use Cookies We use Cookies and similar technologies for the following purposes: - to operate and secure the Service; - to allow account sign-in and maintain your authenticated session; - to remember settings and user interface preferences; - to remember your cookie choices; - to measure and improve the performance and usability of the Service, where analytics is enabled; - to support checkout and payment flows handled by our Merchant of Record, Paddle. Certain Service data and preferences may be stored on your device through local storage, cache, or similar client-side technologies. Availability of generated outputs after delivery may depend on the applicable product flow and technical configuration, and previously delivered outputs may not always remain re-accessible. We do not provide public galleries or persistent public hosting of user-generated cards through the Service. --- ## 4. Categories of Cookies We Use ### 4.1 Strictly Necessary Cookies These Cookies are required for the Service to function properly and securely. They do not require consent where applicable law allows this exemption. Examples may include: - authentication and session tokens; - security cookies or tokens, including CSRF and similar protections; - load-balancing or infrastructure cookies necessary to deliver the Service; - cookie-consent preference cookies; - technical checkout/session cookies used in connection with Paddle. If you disable these Cookies, parts of the Service may not function correctly. ### 4.2 Functional Cookies These Cookies allow the Service to remember choices you make and provide enhanced features. Examples may include: - language or locale preferences; - interface and display preferences; - preferences related to card-generation settings saved on your device. ### 4.3 Analytics Cookies Where enabled, these Cookies help us understand how Users interact with the Service, such as which pages are visited, how features are used, and whether errors occur. We use this information to improve the Service. Analytics Cookies are non-essential and, where required by law, are used only after you give consent through our cookie banner or preference tool. ### 4.4 Advertising Cookies We do **not** currently use advertising or cross-site targeting Cookies on the Service. If we later introduce advertising, retargeting, or similar marketing technologies, we will update this Cookie Policy and, where required by law, obtain your consent before using them. --- ## 5. Local Storage and Browser Cache In addition to Cookies, the Service may use your browser's local storage, cache, or similar client-side technologies to preserve certain information on your device. In particular: - availability of generated outputs after delivery may depend on the applicable product flow and technical configuration, and previously delivered outputs may not always remain re-accessible; and - certain user-interface preferences may also be stored locally. Certain locally stored service data or preferences may be affected by browser/device settings. Because certain outputs may no longer remain available within our systems after delivery, we may be unable to restore them if they are removed from your device. --- ## 6. Third-Party Technologies Some Cookies or similar technologies may be set or operated by third parties that help us run the Service. Depending on how the Service is configured, these may include: - **Google** — account authentication and, if enabled, analytics; - **Apple** — account authentication; - **Paddle** — checkout and payment processing as Merchant of Record; - infrastructure, analytics, or security providers acting on our behalf. These third parties may process data in accordance with their own privacy or cookie notices. We do not control third-party technologies except to the extent we choose to implement them in our Service. --- ## 7. Legal Bases and Consent Where applicable law requires consent for non-essential Cookies, we will request that consent before placing or reading such Cookies. Strictly necessary Cookies are used on the basis that they are required to provide the Service, maintain security, remember your consent preferences, or carry out other activities exempt from consent under applicable law. You may withdraw or change your cookie choices at any time through the cookie settings tool we make available on the Service, if implemented, or through your browser settings, subject to the limitations described below. --- ## 8. Your Choices ### 8.1 Cookie Banner / Preference Tool When required by applicable law, you will be presented with a cookie banner or preference interface that allows you to accept or reject non-essential Cookies. ### 8.2 Browser Controls Most browsers allow you to: - see stored Cookies; - delete Cookies; - block some or all Cookies; - set preferences for particular websites. Please note that browser settings may not fully control all technologies used in local storage, cache, or certain embedded third-party tools. ### 8.3 Effect of Disabling Cookies If you block or delete some Cookies, parts of the Service may not work as intended. For example, you may need to sign in again, some preferences may be lost, checkout may not function properly, or locally stored generated cards may no longer be available on your device. --- ## 9. Changes to This Cookie Policy We may update this Cookie Policy from time to time to reflect changes to the Service, the technologies we use, or applicable legal requirements. When we do, we will post the updated version on this page and revise the "Last Updated" date above. If the changes are material and applicable law requires additional notice or renewed consent, we will provide that notice or obtain that consent as required. --- ## 10. Contact If you have questions about this Cookie Policy or our use of Cookies, please contact: **WOMBAT DOO** Mediteranska 59-3, Budva, Montenegro Email: legal@amawish.com

# AI TRANSPARENCY NOTICE **amawish.com / amawish.io** **Last Updated:** March 24, 2026 --- ## 1. Overview This AI Transparency Notice explains how WOMBAT DOO ("**Company**", "**we**", "**us**", or "**our**") uses artificial intelligence ("**AI**") within the AmaWish platform (the "**Service**"). It describes what AI technologies are used in the Service, when data is sent for AI processing, what categories of data may be processed, and the key limitations of AI-generated outputs. This notice supplements our Terms of Service and Privacy Policy. In the event of any inconsistency, the Terms of Service and Privacy Policy control on the subjects they govern. --- ## 2. How AI Is Used in the Service The Service uses AI-assisted generation and automated formatting to create card content. --- ## 3. When AI Processing Happens Certain generation-related inputs are processed only when you submit a generation request through the Service. Depending on the applicable product flow, this may require checkout, acceptance of applicable terms, age confirmation, or a valid entitlement before processing can begin. Only after the relevant steps are completed are the necessary inputs transmitted for processing. --- ## 4. Third-Party AI Providers The Service uses AI systems provided by us and/or third-party providers, which may change over time. ("**AI Providers**"). The specific providers or models we use may change over time as we improve the Service, update integrations, or replace third-party dependencies. Where our AI practices materially change, we may update this notice accordingly. --- ## 5. What Data May Be Sent to AI Providers When you initiate a generation attempt, the Service may transmit some or all of the input data to the relevant AI Providers, depending on the generation mode you selected and the content of your request. **Important notes:** - Data is sent to AI Providers **only after** the conditions described in Section 3 are met and you start a generation attempt. - We may store certain text inputs, recipient parameters, and account-related data as described in our Terms of Service and Privacy Policy, including for account history and operation of the Service. - We generally do **not** retain uploaded photographs or final generated card images after processing is complete, except as reasonably necessary for temporary processing, support, security, legal compliance, or dispute resolution. - Provider-side processing is governed by our contractual arrangements with the relevant AI Providers and by applicable law. - Although we contractually require AI Providers not to use customer content submitted through our integrations to train their general-purpose foundation models, limited retention or further processing may still occur for abuse prevention, safety, security, or legal compliance purposes. --- ## 6. Human vs. AI-Generated Content The Service is designed so that individual card and invitation outputs are generated automatically. No human author, artist, or designer manually creates each individual card for you as part of the ordinary Service workflow. --- ## 7. Content Filtering and Safety Measures We implement multiple safeguards intended to support responsible use of the Service, including: **(a) Automated safeguards.** Requests and outputs may be screened or limited to detect and block prohibited or restricted uses, including unlawful, abusive, infringing, or otherwise disallowed content. **(b) Provider safeguards.** AI Providers may apply their own moderation, abuse-detection, and safety systems in addition to ours. **(c) Account-based enforcement.** Where we reasonably believe a request or use of the Service violates our Terms, Acceptable Use Policy, applicable law, or third-party rights, we may block the request, restrict access, request additional information, or suspend or terminate accounts where permitted by law. **Limitations:** No filtering or moderation system is perfect. AI outputs may still be inaccurate, incomplete, biased, stylized in unexpected ways, or occasionally inappropriate despite these safeguards. Automated safety systems may also block or limit certain requests, including requests involving sensitive subject matter. Such blocks are protective measures and do not necessarily mean the Service is malfunctioning. --- ## 8. Limitations and Important Disclosures You should be aware of the following limitations of AI-generated content: **(a) Accuracy.** AI-generated text may contain factual errors, anachronisms, inaccurate dates, misleading phrasing, or incomplete information. **(b) Uniqueness.** Outputs are not guaranteed to be unique. Similar prompts or inputs may produce similar or identical outputs for different users. **(c) Bias and sensitivity.** AI models may reflect biases present in training data and may inadvertently produce stereotypical, insensitive, or culturally inappropriate content. **(d) Intellectual property and personality rights.** AI-generated outputs may occasionally resemble existing copyrighted works, trademarks, styles, or the likeness of real people. We do not guarantee that any output is non-infringing or cleared for a particular use. **(e) Image artifacts.** AI-generated images may contain distortions, unrealistic details, incorrect anatomy, garbled text, inconsistent composition, or other visual artifacts. **(f) Safety-related limitations.** Certain requested elements may be omitted, altered, or refused because of our safety systems or the safety systems of AI Providers. **(g) Legal uncertainty.** Laws governing AI-generated content, including copyright, transparency, and synthetic media obligations, continue to evolve across jurisdictions. **(h) No professional advice.** AI-generated content does not constitute legal, medical, financial, historical, or other professional advice. --- ## 9. Your Rights and Choices - **You may choose not to upload photographs.** The Service can be used without photo uploads. - **You may review outputs before using them.** You are responsible for reviewing all generated content before downloading, sharing, printing, publishing, or otherwise using it. - **You may use generated content for lawful purposes.** Subject to our Terms of Service and applicable law, the Service permits lawful personal and commercial use of generated outputs. - **You are responsible for required permissions.** If you upload a photograph or provide personal information about another person, you are responsible for ensuring that you have any rights, permissions, or consents required under applicable law and our Terms. - **You may exercise data rights.** For information about access, deletion, and other privacy-related rights, please consult our Privacy Policy. - **You may report problematic outputs.** If you encounter content that appears offensive, unlawful, misleading, or potentially infringing, please contact us at legal@amawish.com. --- ## 10. Regulatory Compliance We monitor legal and regulatory developments relating to AI, including: - **EU AI Act** (Regulation (EU) 2024/1689); - applicable data protection laws, including the GDPR and other national privacy laws; - consumer protection rules applicable to digital content and digital services; and - AI, synthetic media, and online platform rules in other relevant jurisdictions. Based on our current assessment, the Service is primarily intended for creative content generation and is generally not designed or marketed as a prohibited or high-risk AI system. However, transparency, provider, safety, or content-related legal obligations may still apply depending on the applicable jurisdiction and the way the Service is deployed or used. We may update this notice and our practices as legal requirements evolve. --- ## 11. Changes to This Notice We may update this AI Transparency Notice from time to time to reflect changes in the Service, our AI practices, our providers, or applicable law. Any updated version will be posted with a revised "Last Updated" date. --- ## 12. Contact If you have questions about this AI Transparency Notice or our use of AI in the Service, please contact us at: **WOMBAT DOO** Mediteranska 59-3, Budva, Montenegro Email: legal@amawish.com